Does it cost anything to join the design trade program?
No. York’s trade program is free for qualified design professionals.
How long will it take for my trade program application to be approved?
Most applications are reviewed quickly and are typically approved after a few working days. If you have questions or concerns regarding your application, please contact customerservice@yorkdesigngroup.com.
I have applied for a trade account but need to place an order. What do I do?
Once your account is approved, you’ll be able to place an order. If you need immediate assistance, please contact customerservice@yorkdesigngroup.com to place your order.
How long until my order ships?
We aim to ship product orders within 1–3 business days of receipt. While orders can be placed 24/7, we do not ship over the weekend. Orders are delivered, unless otherwise selected, via FedEx Ground with and approximate delivery of 7-10 business days. Samples are shipped via USPS, which does not include tracking information. However, samples orders typically arrive within 5-9 business days.
Can you place an order on my behalf?
If you need help placing an order, your dedicated account manager can certainly assist!
Who qualifies for York’s designer trade program?
Interior designers, architects, specifiers, developers, purchasing agents, and other design professionals working on either residential or commercial projects are eligible to apply.
What are the benefits of York’s designer trade program?
While our trade program benefits are extensive, key benefits include trade discounts, priority sampling, access to professional sourcing tools and digital catalogs, and dedicated account support from product experts.
Is there a minimum order requirement?
There is no minimum order requirement as York supports projects of all sizes and product needs.
What types of products are available through the interior design trade program?
Our trade program extends across York's full product assortment, which includes traditional wallpaper, wall murals, grasscloth, performance vinyl, acoustical wallcoverings, and premium peel + stick.
Does York’s designer trade program support commercial and hospitality projects?
Absolutely. York supports designers working across residential, hospitality, healthcare, multifamily, and commercial projects.
What’s special about York’s trade offerings compared to other interior design trade programs?
York offers a unique combination of heritage craftsmanship (hello, surface press production!) and modern manufacturing. Our extensive brand portfolio offers style diversity, a wide range of product types to choose from, and large in-stock availability. In addition, providing trade program members with a dedicated account manager alongside our hands-on support team allows for faster and more confident sourcing.